Terms and Conditions

Terms & Conditions

Terms Of Service


i. The Items listed on the menu are subject to availability and price list published on the Platform are subject to change solely at Our discretion.

ii. It may not be practical for You to avail our Services if you are located far away from Our retail outlet. You may consider this at the time of placing your order booking.

iii. You understand that the time taken for preparing or keeping Your order ready for delivery to You at Our outlet, is quoted to You at the time of confirming the order, You acknowledge that this is an approximate estimate and may vary slightly depending on number of orders that we are servicing at that point in time and specifications that You have requested for.

iv. Your order will be processed and kept ready for delivery at Our outlet. We reserve the right to cancel the order, in Our sole discretion, in the event You demand delivery at Your location and You shall not be entitled to any refund for the same.

v. You shall undertake to take delivery or cause Your representative with valid authorisations to accept delivery. You or Your authorised representative shall check the product before accepting delivery and acknowledging receipt of the product/s. If such product is found damaged, You or Your authorised representative may refuse to take delivery of the product. Once delivery is accepted by signing the receipt/ acknowledgement, we shall not be responsible for any damage that may be caused to the product during Your transport of the product.

vi. In the event of Your failure to accept delivery, failure to provide appropriate instructions, or authorizations, then such goods shall be deemed to have been delivered to You and You shall not be entitled to any refund for the same. Our decision in relation to this matter shall be final and binding.

Platform Services provided are subject to the following:

• You agree and acknowledge that We shall not be liable in the event of You failing to adhere to the Terms of Use.

• You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard, You agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing the Platform Services. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. We expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card.

• We do not offer any refunds against goods/products already purchased from the App unless an error that is directly attributable to Us has occurred during the purchase of such product.

• We constantly strive to provide You with accurate information on the App. However, in the event of an error, we may, in Our sole discretion, contact You with further instructions.

• If You use the Platform Services, You do the same at Your own risk.

• You agree that the Platform Services shall be provided by Us only during the working hours of Our outlet.